Shipping Policy
Thank you for shopping at tiny-toys.com. We want to make your shopping experience as convenient and enjoyable as possible. This Shipping Policy outlines our shipping and delivery procedures to ensure that you receive your orders in a timely and secure manner.
Shipping Methods and Rates
We offer several shipping methods to meet your needs. The available shipping methods, estimated delivery times, and associated rates are displayed during the checkout process. Please note that delivery times may vary based on your location, product availability, and other factors.
Order Processing Time
Most orders are processed within 1-3 business days after payment confirmation. Orders placed on weekends or holidays may take slightly longer to process. We will notify you promptly if there are any delays in processing your order.
Shipping Locations
We currently ship within the United States. We do not offer international shipping at this time.
Shipping Carriers
We partner with reputable shipping carriers to deliver your orders safely and on time. Common carriers we use include TCS & TRAX.
Order Tracking
As soon as your order ships, we will provide you with a tracking number via email, which you can use to monitor the progress of your shipment. Please allow a few hours for the tracking information to become available.
Delivery Time
Delivery times may vary depending on your location and the chosen shipping method. Typically, standard shipping takes 3 to 4 business days, while expedited shipping takes 2 business days. Please note that unforeseen circumstances such as weather conditions and holidays can affect delivery times.
Shipping Costs
Shipping costs are calculated based on the total weight of your order and your chosen shipping method. The exact shipping cost will be displayed during the checkout process.
Delivery Issues
If you encounter any issues with the delivery of your order, please contact our customer support team at info@tiny-toys.com or +923229061435. We will do our best to resolve any delivery problems as quickly as possible.
Lost or Stolen Packages
We are not responsible for lost or stolen packages. If you suspect that your package has been lost or stolen, please contact the shipping carrier to file a claim. If you encounter difficulties with this process, please reach out to our customer support team for assistance.
Change of Address
If you need to change the shipping address for an order that has not yet shipped, please contact our customer support team as soon as possible. We cannot guarantee that address changes can be made once the order has shipped.
Returns and Refunds
For information on returns and refunds, please refer to our Return and Refund Policy page.
Contact Information
If you have any questions or concerns about our Shipping Policy, please contact us at info@tiny-toys.com or +923229061435.
We reserve the right to update and modify this Shipping Policy at any time. Please review this policy periodically for any changes.
Thank you for choosing tiny-toys.com. We appreciate your business and look forward to serving you.
